Improved Data Integrity
After an ERP POS integration, information entered in one solution will automatically transfer to the other. This bi-directional synchronization means, when a sale is made, your data flows directly from the customer through the POS system to the ERP system, where it can be accessed by the sales team, the accounting team, etc. Data from every department also flows directly to the POS system, so all team members have accurate, up-to-date information. Human errors and delays caused by double data entry are eliminated, and real-time data is immediately at your disposal.
Higher Forecast Accuracy
Past and present data play a huge part in forecasting, and an ERP POS solution provides complete data visibility. As a result, you have the information you need to make informed decisions about how to serve your customers—including what to order, what your future costs will be, how to allocate your funds and resources, and much more.
As customer needs vary, so, too, do their customer journeys with your business. Your organization’s needs, and the needs/moves of your competitors, also fluctuate. So, you must implement a solution that can be customized to fit your unique requirements, satisfy the changing needs of your customers, and oppose the shifting tactics of your competitors. Modern ERP solutions, like Acumatica, provide the flexible, scalable architecture you need to make this a reality.
Keeping Your Front and Back Office Connected
Retailers rely on updated and synchronized data in order to have the information and insights that allow them to optimally serve their customers. This means that sales from the retail floor or eCommerce portal must be shared with accounting, finance, marketing, and other aspects of the business. Simultaneously, back-office data, such as inventory availability, must be communicated to the front-end teams.
When this sharing occurs, every team member has access to actionable, accurate data—data they can use to confidently process orders, sell products, respond to inquiries, and more.