Anstandig used to get frantic calls from the outside sales team asking for access to vital information to help close deals. “The sales reps were never allowed into our ERP system
, but now they can connect at any time … within the permission levels they have been granted,” Anstandig said. “There is improved communication between our reps and the inside team, which we didn’t have before.”
Acumatica’s sub account structure allows Anstandig to populate fields with custom information and gain insights she couldn’t before. “Now I can create fields that are reportable and informative. The attribute section of Acumatica is terrific,” she said.
“Now I’m able to work with data right and left,” Anstandig said. “I can create reports knowing which customer ordered which item during which time with what special.” “I’m able to drill down and get information in ways I never could before,” she added. “I like that the General Ledger (GL) doesn’t come with canned reports. I like that I can create what I want and get the information with just a push of a button.”
Acumatica has become a vital tool in Biopelle’s growth. “With the sheer capability of getting our sales reps online and giving them access to customer information through the CRM, Acumatica is allowing my business to grow.”