Acumatica’s Flexibility Propels K9 Manufacturer’s Growth and Strategy

Ray Allen Manufacturing, a leading manufacturer of canine equipment for military and police departments, ran on a legacy AS400 system that hindered its growth. The outdated technology did not connect to eCommerce platforms, which created duplicate accounts that required manual consolidation. Lacking a manufacturing module, the company had no real insight into production or inventory. Company executives found it difficult to fold recent acquisitions into a single coherent system.

With Acumatica, Ray Allen Manufacturing streamlined operations, saving its call center 25% of its time and its distribution team 20%. The seamless integration of the websites and a new CRM provided a unified view of data, leading to robust reporting and data-driven decisions. Ray Allen better manages inventory, improved customer service with faster returns, and create a solid foundation for continued growth.