If you’re in the retail industry, you’re likely feeling the push and pull of today’s uncertain economic environment. A tight labor market and real wage gains are battling against the ongoing concerns regarding inflation and tariffs, according to a National Retail Federation (NRF) press release. Still, NRF says “consumer spending is not unraveling,” noting 2025’s retail growth of between 2.7% and 3.7% over that of 2024.

During the NRF’s State of Retail & the Consumer virtual event, President and CEO Matthew Shay noted, “[S]erving customers will remain retailers’ top priority no matter what the economic environment.”

Helping businesses serve their customers better is core to what Acumatica is all about —  which means we’re continually working to improve our end-to-end cloud ERP solution. These unceasing improvements are driven by customer input and are seen in our biannual updates.

Our most recent update, Acumatica 2025 R2, delivers extensive enhancements designed to help you focus less on operating your business and more on accelerating customer happiness. To that end, let’s look at the improvements designed for retailers, or any business conducting ecommerce, brought by Acumatica 2025 R2You can also learn about all the innovative updates provided in our new release, including those for our construction, distribution, manufacturing, and professional services users.

Supercharging Acumatica’s Retail Edition

When we introduced Acumatica Retail Edition, our intention was to offer retail professionals  a fully integrated solution that connected core business operations with  commerce channels so that your financial and operational needs were taken care of all in one place. Whether you served your customers online, at a kiosk, on a mobile device, or in-store, you had the features and integrations you needed to provide an optimized, automated, and streamlined omnichannel experience for your customers.

And, according to our own customers, we succeeded. Says Retail Edition user Bruce Cohen, President, Boca Terry, “Acumatica is allowing us to run the company better. We’re much more efficient, we have answers quicker, and it gives us the confidence in what we’re doing on a daily basis. We have accurate information at our fingertips and can make decisions quickly.”

As with all our industry editions, we knew our Retail Edition would need to evolve to meet the needs of customers operating in an endlessly changing marketplace. Every update offers retail advancements meant to ease operational burdens, and Acumatica 2025 R2 keeps the momentum going.

Acumatica 2025 R2’s Retail Advancements

From leveraging AI and automation to ensure intelligent decision making to simplifying and modernizing our Amazon, Shopify, and BigCommerce integrations for next-level functionality, we have a lot to game changing advancements to deliver in 2025 R2.

Amazon Settlement Report and Reconciliation

Acumatica’s native integration with Amazon automates the synchronization of Amazon’s orders, invoices, inventory levels, shipment, and tracking notifications with Acumatica’s order management, inventory, financial, and CRM modules. It’s a game-changing feature for retailers, and Acumatica 2025 R2 is enhancing its functionality even further.

Now, you can bring Amazon settlement reports directly into Acumatica and reconcile them with Acumatica’s ERP data. The days of logging into Amazon, downloading Amazon’s payment settlement report (which is generated every two weeks), creating an import scenarios that matches Amazon’s format with Acumatica’s format, uploading it into Acumatica’s Import by Scenarios form, and manually matching transactions are over.

In Acumatica, your settlement data will pull in daily so you don’t have to wait, and transactions are matched automatically using reference IDs, order IDs, dates, and amounts. Payments, refunds, and even Amazon’s surprise fees are supported with this new functionality, and it provides built-in duplication protections. Plus, you’ll have a dashboard under the commerce workspace that lets you check your settlement report status quickly and easily.

As your sales grow, you’ll still be able to manage your transactions because Acumatica imports the data every in bite-sized pieces. The result? Less manual work, fewer errors, more time saved, and increased confidence.

Shopify Integration Deepens

Acumatica and Shopify are two powerhouse business management solutions that seamlessly work as a team via Acumatica’s native Shopify integration. However, before Acumatica 2025 R2, there was one challenge: managing the quoting process.

Both systems support the quoting process, but they did so separately.

With Acumatica 2025 R2, you can now sync Shopify draft orders directly into Acumatica’s sales code, eliminating duplicate data entry and the possible errors that came with it. The flow of information will now be smooth and efficient, allowing fast, reliable service to your customers.

BigCommerce Multi-Location Syncing

Acumatica’s native integration with BigCommerce integrates retailers’ websites with Acumatica’s financials, inventory, operations, and reporting. As a retailer, fulfilling orders is a breeze, but pre Acumatica 2025 R2, there was a catch: you couldn’t tell within BigCommerce where your inventory was located (though you could in Acumatica).

Fortunately, a new BigCommerce multi-location inventory integration is fixing this problem that often led to longer delivery times and higher shipping costs. Now, your inventory from each Acumatica warehouse automatically syncs directly into BigCommerce locations, allowing customers to see accurate stock by location on the website in real time and to buy your product online but pick it up in the store you want.

It’s a win-win situation for you and for your customers!

“Unbelievable” Benefits of Acumatica Retail Edition and Acumatica 2025 R2

Acumatica 2025 R2 is making it easier for you to manage your operations and provide your customers with outstanding service. But there are even more features, including:

• our new multi-regional tax support for our Amazon sellers that will help you maintain compliance across diverse geographic regions, delivering more control and flexibility over tax configuration for Amazon orders.
• an intelligent multi-currency exchange with Shopify so merchants can now enjoy real-time currency conversion and historical exchange rate tracking so that they can get accurate pricing for international orders.

And, finally, you’ll enjoy workspace and modern UI updates, including:

• A strategic relocation of our commerce module under the operations workspace.
• A modernized commerce UI framework, creating a cohesive user experience.
• A UI dashboard integration updated with more enhanced data visualization, improved responsive design, and streamline navigation.

What does all this add up to? A happier experience for your customers and for you.

“Acumatica made my life so much easier,” says Edward Cohen, CEO, Boca Terry. “It’s unbelievable.”

It is unbelievable, and it’s what you can expect when you implement Acumatica’s comprehensive Retail Edition with its newly updated capabilities. To learn more, contact our team today.