Solutions by Industry

ERP Software for the Service Industry

Drive growth with a comprehensive service management ERP application designed for construction, manufacturing, wholesale distribution, and field service companies. Professional service organizations use the Project Accounting application to manage consulting and business services.
Establish a future-proof cloud platform to empower remote workers with GPS navigation, voice-dictation for field notes, and image capture via mobile devices. Start service orders, capture expense receipts, and complete orders from any device.
Drive growth across your organization with a comprehensive service management ERP application with connected service appointments, dispatch scheduling, equipment management, financials, and inventory applications.
Consumption-based licensing empowers service organizations to extend the application to remote technicians, external service providers, warranty providers, vendors, and customers without additional user fees.

Specialized Service Industry Solutions

Service Management Applications for Construction, Wholesale Distribution, Manufacturing, and Field Service Industries.
Construction Management
Construction Management
Acumatica’s Cloud ERP Construction Management software is built to equip construction firms with powerful business intelligence—because visibility drives success.
Manufacturing Management
Manufacturing Management
Get real-time insights and end-to-end control of your production and your financials, so you can drive efficiency and grow your…
Inventory Management
Inventory Management
Simplify your inventory processes with flexible item management, quality traceability, and robust replenishment to balance supply and demand. Optimize stocking…
Service Management
Service Management
Maximize dispatching and boost revenue by scheduling the right people at the right time, and see real-time data for work…

From our service industry customers

"We searched for a provider that was built for the cloud and selected Acumatica TRUE Cloud ERP. Now we can be seamless by using CRM and the Mobile App, all departments in Security Solutions — locksmith, retail, service, sales, inspections, testing — have instant access to information, helping to speed business and lets us focus on what we do best, which is to design, implement, execute security solutions that provide peace of mind."
Jamie Vos, Owner
Security Solutions
"In 60 days, we went from nothing in Acumatica to launching a $24 million company with 20,000 parts, 5,000 customers and having sales orders, projects, inventory, payables, and receivables live. It’s astronomical when you look at what we did and how Acumatica’s Cloud ERP system supports us."
Derrick Elledge, VP of Operations
Power Storage Solutions

Comprehensive Service Management

Optimize Schedules
Coordinate Field Operations
Collaborate in Real-Time
Optimize Schedules

Optimize Schedules

Use employee schedules, skills, and locations to optimize appointment schedules for field service dispatch. Get technicians to the job faster with Acumatica for WorkWave Route Optimization Native Connector. 

Optimize Schedules
Coordinate Field Operations

Coordinate Field Operations

Track your entire service operation using configurable, role-based dashboards with real-time data and drilldowns to detailed transactions. Analyze performance and spot problems that require your attention.

Coordinate Field Operations
Collaborate in Real-Time

Collaborate in Real-Time

Field transactions via the mobile app provide instant field visibility for internal managers. In addition, schedule changes, new documents, and other updates in Acumatica are available immediately for technicians.

Collaborate in Real-Time

A Complete ERP Suite for Service Management

Service Management connects with other Acumatica applications for construction, manufacturing, and distribution. Discover related applications to tailor the perfect business application for your unique needs.
Service Management
Service Management
Maximize dispatching by scheduling the right people at the right time, and obtain real-time data for work taking place across…
Equipment Management
Equipment Management
Tracks all products related to your customer and schedules preventative maintenance. Sold as a separate application.
Acumatica for WorkWave Route Optimization Native Connector
Acumatica for WorkWave Route Optimization Native Connector
Maximize service technician resources with optimized route schedules for service appointments considering travel and lunch breaks.
Construction Management
Construction Management
Acumatica’s Cloud ERP Construction Management software is built to equip construction firms with powerful business intelligence—because visibility drives success.
Manufacturing Management
Manufacturing Management
Get real-time insights and end-to-end control of your production and your financials, so you can drive efficiency and grow your…
Inventory Management
Inventory Management
Simplify your inventory processes with flexible item management, quality traceability, and robust replenishment to balance supply and demand. Optimize stocking…
ERP Business Intelligence and Analytics in Acumatica
ERP Business Intelligence and Analytics in Acumatica
Gather information from Acumatica and external data sources for analysis using Business Intelligence tools, such as Power BI. Additional Reporting…
Financial Management
Financial Management
A full suite of accounting functions and reporting tools, to meet the needs of growing companies
Project Accounting
Project Accounting
Know the actual costs of internal or external projects. Manage budgeting, time sheets, project inventory, and complex billing. Project reporting…
Purchase Order Management
Purchase Order Management
Reduce costs and improve vendor relationships by automating and centrally managing your global purchasing processes. Acumatica’s online sourcing automates the…
Requisition Management
Requisition Management
Organize and simplify complex distribution processes involving multiple products and suppliers. Optimize the way you gather requests, obtain bids, create…
CRM
CRM
Includes standard CRM functionality for managing leads, contacts, opportunities, and more. In addition, post-sales service and customer portals help improve…

See what Acumatica can do for you

Acumatica’s Service Edition can help you tackle the issues of customer relations and productivity simultaneously—in one platform.