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Orangekloud Offline Field Service App for Acumatica
The Field Service Engineer using Orangekloud Offline Field Services App can download all the relevant Master Data from Acumatica using the published Acumatica APIs onto his mobile device and then continue to work in Offline mode. He is able to view all the Customer Appointments allocated to him by the Acumatica backend Administrator. He can also add and delete line types like services, non-stock items, Inventory items and reference notes as well as attach pictures and generate a standard service report which is saved as a PDF. The Engineer is also able to view the history of past downloaded appointments by customer and equipment’s respectively. He can also add and replace Target equipment’s during the appointments. Finally uploading the completed appointment back to Acumatica when online.
Key features
- Mobile Application for Services driven Businesses designed to work Offline
- History of Appointments for services performed on equipment items installed at customer facilities.
- Access Service information and Customer data in Offline mode, as well as log service and travel time with different billing rates.
- Data sync back to Acumatica of all completed appointments once Internet connectivity is back
About Orangekloud Pte Ltd
We are a Mobile First Technology enabler for Enterprises looking for cross platform Mobile Applications that are designed to run in both Online and Offline modes. We offer customized, agile environmental software and Rapid Mobile Application Development Platform - eMOBIQ(TM). Our enterprise mobile solutions are suitable for any industry across the world.
We draw from multiple years of experience and expertise in the ERP industry and have helped partners and customers create customized cross platform mobile enterprise applications (Online and Offline) to help achieve the bottom-line results they are looking for. Our enterprise mobility products can be seamlessly integrated with major ERP systems and enable users to work with Mobile Applications integrated to Acumatica in Offline mode. As a result, we make your ERP system work much harder for you.
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Customer Reviews
Working with OrangeKloud has been a pleasure. OrangeKloud was flexible and available. The Offline Field Service Mobile Application's ability to cache vital field related information for Field Service workers and then sync back to Acumatica ERP extended to capabilities and coverage area enabling the Field Service Worker to enter poor coverage/no coverage regional areas all while maintaining detailed conscience field service records.
Over the past 2 years, we have worked with Orangekloud to help design and develop a Field Service app for our staff. It has been a very positive and successful partnership. Their commitment to excellence is admirable. They work with us as a team and really took the time to deliver an excellent product. We highly recommend them and look forward to working with them again. We are using the app with Acumatica and the 2 seem to work very well together. I give them 5 stars.
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